Quick Answer: Can You Haggle With BT?

How do I renew my contract with BT?

Re: BT TV Contract Renewal You should be able to do it through www.bt.com/mybt or you can call the loyalty team on 0800 800 150..

Can I cancel my BT landline and keep broadband?

Re: Can I give up my BT landline, but keep my BT broadband? You have to keep the line but you can cancel the Unlimited Anytime Calls plan. Ring the Options Team on 0800 800 030.

Why is my BT bill so high?

There are a few reasons why your bill may be higher than normal. You should check: whether you still owe money from a pervious bill – the unpaid amount is added to your next bill. the charges in the ‘What you’ve used’ and ‘Account charges’ sections of your bill – this shows what you’ve been charged outside your package.

What is the difference between BT Halo 1 and 2?

BT Halo 2 gives you everything from BT Halo 1 and more, with service like you’ve never experienced. We’re taking the support you get from your broadband and mobile provider to a whole different level.

Can I leave BT without penalty?

BT’s contracts usually last 18 months. If you must leave while still in contract, you will be charged. The termination fee is a set charge for every month remaining in your contract. … You can leave by switching broadband provider or by giving BT 30 days’ notice.

Do BT automatically renew contracts?

Currently, BT customers receive a letter or email when their contract is coming to an end, and have 30 days to respond. If they do not, the contract is automatically renewed. … However, the contracts that have already been sold by the provider will still roll over.

Can you use BT Vision box without subscription?

If you are out of contract, then the box is yours. It will work as a normal YouView box, without the BT content. You can record FreeView as normal. I have a retail YouView box, without any BT Vision account, and it works just fine.

Can you leave BT if they increase prices?

If you are notified by BT of a price hike to your subscription and it’s above the normal rate of inflation, you may have the right to cancel your contract as long as you do so within 30 days of receiving your price increase notification.

How do I know when BT contract ends?

You can find out your BT broadband contract end date online through the MyBT account portal.Log into the MyBT account portal.Select “My Orders” from the Support menu.Select your current broadband contract and select “Show contract terms”‘.Your contract details should be listed under Contract Terms.

Which BT package is best?

BT Superfast Fibre Essential – This gives you average download speeds of 36Mb and unlimited usage. This package is a good choice for individuals who want fast broadband for browsing, messaging and social media, as well as watching videos, using services like Skype or playing games online.

How can I get a better deal with BT?

12 top haggling tipsTiming is crucial. … Benchmark the best deal. … Get through to the retention department. … Use charm, chutzpah, cheek and a smile. … Use the phrases that pay. … Don’t panic if they call your bluff and say they’ll disconnect you. … Problems mean discounts. … Don’t say yes to the first offer they give.More items…•

Can I keep my BT email if I leave BT?

Good news – you can keep your BT (www.bt.com) email address when you cancel BT broadband. To do so, you’ll need to sign up to BT Premium Mail. This has the same functionality as your old BT Mail account, though it will cost you a fee each month to keep it going.

Do bt do deals for existing customers?

BT existing customer deals BT offers exclusive, personalised deals to existing customers, which generally allow you to add extras to your existing package for free or at a much lower cost.

Can I reduce my BT package?

If you want to change or reduce the number of services in your package, then you may need to start a new contract with a new…………. If you want to change or reduce the number of services in your package, then you may need to start a new contract with a new minimum period for your new package.

How much does it cost to cancel BT?

BT have said: You’ll need to pay £236.20 for stopping your BT services. This includes: Charges for ending your contract early – Because you’re stopping your service before the end of your contract, you’ll need to pay £171.20 for the remaining months.